Best Customer Service Response EVER!

I’ve used customer service from various companies for over 40 yrs. I’ve worked in customer service for over 10 yrs. This was the best customer service experience I’ve ever encountered. I sent an email about a file-type I’d never heard of before, within a few HOURS (not days, certainly not weeks) I got a response politely asking if I’d send a copy of one of those files to the Hewbo company. Less than a day after I did so, I got a copy of the same file back as an mp3 and tested it. It worked fine!! These people are exactly what you’d hope to be able to do business with.

russkirk about Audio-Converter